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Byfield Medical Centre
2023-11-28
Person
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28th November 2023
Although I call at 8 I am immediately in a queue. My position was 7. It took 13 minutes to speak to receptionist. This is not a criticism, it is due to work overload and I understand the situation
Suggested improvements
More staff maybe
30th November 2023
Response from Byfield Medical Centre
Thank you for your feedback - unfortunately we don't have room for more staff, two of our receptionists currently share one desk, we would love a bigger surgery!