Byfield Medical Centre

Church Street, Byfield, Daventry, NorthantsEngland, NN11 6XN 219 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 41 of 44
 
27th June 2023


Very busy to get an appointment

Suggested improvements
Na

12th July 2023
Response from Byfield Medical Centre

Thank you for your feedback - unfortunately as the building is too small for the number of patients we have we are unable to employ more staff as there are no rooms that they can use

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th June 2023


Everyone is always so accommodating, polite and happy.

Suggested improvements
No I cannot think of anything

12th July 2023
Response from Byfield Medical Centre

Thank you for your kind feedback

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th June 2023


It can sometimes take a while to get through on the phone for a same day/emergency appointment, but the staff always do what they can to help, if at all possible. Booking ahead seems to have become a bit easier, for non-urgent appointments.

Suggested improvements
N/A

12th July 2023
Response from Byfield Medical Centre

Thank you for your feedback

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th June 2023


I have had to contact the doctors surgery a couple of times recently and couldn't fault the treatment I received. From the receptionists, nurse and doctors I saw, they were all friendly and professional, as always. I had appointments the same day and swift results.

Suggested improvements
Nothing

12th July 2023
Response from Byfield Medical Centre

Thank you for your kind words

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th June 2023


Dr Geissler was patient and explained fully to me his reasons for not thinking the new treatment for losing weight is for me .IE the new injection .he did explain to me intermittent fasting and I came away excited about trying it ,I must say since I saw the doctor I have lost 9llbs and intend to carry on with this regime .which I find easier than counting calories or points .Would I see Dr Geissler again yes would I recommend him yes

Suggested improvements
the only problemsI have and I suspect I'm not the only one parking is a nightmare and the surgery itself while being clean and tidy is old dingy and a depressing place .This is not a slur on the doctors or staff who are always pleasent and efficient.

12th July 2023
Response from Byfield Medical Centre

Thank you for your feedback - we agree regarding the building and the parking unfortunately without permission for a new building we are stuck with what we have. It is also a depressing very cramped place to work!

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment
 
 

Page 41 of 44

Byfield Medical Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

{{category}} working at Byfield Medical Centre ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}

Resources

Short link to review Byfield Medical Centre: http://iwgc.net/ecbq2