Byfield Medical Centre

Church Street, Byfield, Daventry, NorthantsEngland, NN11 6XN 219 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 34 of 44
 
10th October 2023


My first time using the surgery and I found the whole experience from making an appointment to seeing the Doctor and Practise Nurse very simple and easy with no fuss. Great communication & lovely people.

Suggested improvements
Nothing

10th October 2023
Response from Byfield Medical Centre

Thank you for your kind feedback - welcome to the surgery

Experience
Involvement
Cleanliness
Staff
Appointment
 
4th October 2023


Professional and friendly staff

Suggested improvements
Nothing very positive

10th October 2023
Response from Byfield Medical Centre

Thank you for your kind feedback

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th September 2023


I was shocked at how quickly I could get an appointment, the receptionist who took my enquiry was absolutely lovely, friendly, professional and couldn’t do enough to help. I have recently returned to the surgery after moving back to the area and so pleased to be back at Byfield medical centre! I would say this practice is outstanding, doctors are caring, supportive and don’t rush you out the door, the bloods nurses are lovely, and everyone working at the practice is extremely helpful and caring.

Suggested improvements
Just keep doing what you are doing!!

8th September 2023
Response from Byfield Medical Centre

Thank you for this very kind review - welcome back to the practice

Experience
Involvement
Cleanliness
Staff
Appointment
 
31st August 2023


I went for an asthma review. Holly understood that I couldn't do a peak flow as I have a newly broken collarbone, and was scared if coughing. She gave great advice and checked jiw I took my inhalers. She also organised a weeks additional certificate as I wasn't still fit to work. She was kind and engaging. I went to the catoark, to get in my neighbours car, as he kindly took me. 1/2 an hour later, the practice manager ,Tracey Rymer bought my certificate to my house as I had forgotten to pick it up. Fantastic service from both, over and above. Thanks so much.

Suggested improvements
Nothing. It was perfect

31st August 2023
Response from Byfield Medical Centre

Thank you for your kind feedback

Experience
Involvement
Cleanliness
Staff
Appointment
 
30th August 2023


I made my appointment via the NHS app so receptionists not involved. Can usually get appointed if needed when ringing the surgery. Dr listened to what I had to say and acted in my best interest.

Suggested improvements
Nothing

30th August 2023
Response from Byfield Medical Centre

Thankyou for kind feedback

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
 

Page 34 of 44

Byfield Medical Centre was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Byfield Medical Centre: http://iwgc.net/ecbq2