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Written by a patient
13th December 2019


Ongoing issues for over 2 years. For the past 3 weeks everyday I can I've called in to get an appointment with no luck. Today I had to speak with 4 different receptionists because they were dismissive and unhelpful. With 1 of them the phone line cut off so I called back and they refused to talk to me so I had to speak to another receptionist. I constantly get dismissed by receptionists and health care professionals alike because I'm 'too young', or 'don't know what I'm talking about', or it's just a UTI - something simple, then when they run tests it doesn't come back with anything - but they give me the same antibiotics for it anyway! After 2 years, they do absolutely nothing, but I gotta pay out for another prescription for them and then go back once again for the exact same thing.

Recommend
Involvement
Cleanliness
Staff
Appointment