Bridge Medical Centre

Wassand Close, Three Bridges Road, Crawley, W SussexEngland, RH10 1LL 22 reviews

Reviews

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Written by a patient
16th December 2016


Awful. Just awful. The doctors don't listen, they interrupt and send you on your way so quickly. They is no patient care what so ever. If the whole Crawley was not capped, we would change surgeries. Shocking care. My dog gets better treatment at the vet than my family gets here.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
12th December 2016


Terrible service and they treat their patients with such contempt. It's near impossible to get an appointment and even harder as a person working full time. I called to make an appointment and the doctor called me back and asked if I needed antibiotics! Surely that's his job to determine, I am not a medical professional. Then he said because I had them in the past, I need to collect a prescription from the desk. No appointment! I have a long standing breathing difficulty and I didn't get to finish talking about my symptoms before I hear "good-bye" and he hangs up! Awful service! This is not the first time either! Desperately wanting to change doctor surgeries. Would never recommend this shambles to anyone.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
3rd June 2016


The arrival and reception are very welcoming experiences. The staff always very helpful even at busy times. Any doctor who has treated me has also been very helpful in explaining diagnosis and treatment.. Also very happy to answer any questions.

Recommend
Involvement
Cleanliness
Staff
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Written by a patient
8th March 2016


i have had brilliant care by these hardworking doctors. Receptionist do have a tough job and at times its difficult to get appointments but a new receptionist is polite friendly and has a positive can do attitude that nothing is too much trouble and has changed my view of the reception team. There has been a fantastic group of doctors who will listen and make you feel valued.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
8th March 2016


It is a miracle if you can get through on the phone to. be greeted with that outdated recorded message having to press buttons to speak to a receptionist, yesterday I was on hold for 4minutes before being able to speak to a receptionist who was very helpful, and why can't you get through at 8--30am the line is engaged for at least 15minutes, the phones should be answered promptly.

Recommend
Involvement
Cleanliness
Staff
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Resources

Short link to review Bridge Medical Centre: http://iwgc.net/eccjo