Bourne Galletly Practice Team
40 North Road, Bourne, Lincs, England, PE10 9BT Also known as: Galletly Medical Practice 1,084 reviewsReviews
Luckily myself and my family are quite healthy so we don't have to visit the surgery too much. I use the repeat prescription service which is really good, alot easier than parking in the town. When we have needed to see a doctor on the odd occassion, we have been given an appointment on the same day or telephone appointment as it now is.
I have been a patient with the surgery now for 6 years during that time I have never had reason for complaint, in fact quite the opposite, the care and attention my husband and I have received has been excellent, we have been through some difficult times have always felt that we have been listened to, made to feel human and not just a number, from the receptionist , dispensary , nursing staff through to the doctors, we have always been given as much or as little time as we need, we have even asked for help when a family member visited us and forgot his much needed medication he was taken on as a temporary patient and they were able to assist with the much needed prescription, we trust and respect every team member in the practise, and very much recommend the practise to anyone looking for a GP the new phone back system appears to be working.
I cannot praise this surgery enough. I have regular appointments and blood tests due to being diabetic and have never had any cause to complain or even grumble.
The new phone back system has cut down on actual visits to the doctors and have gotten me in on the day I have rung on other occasions.
The staff are friendly and helpful from the reception all the way to the GP's.
I am lucky to see the same doctor on most of my visits so enjoy a consistent level of care, it has also enabled us to build a level of trust which makes difficult situations much easier.
I would highly recommend this surgery to anyone.
I have just come back to this after 15 years in Scotland and I have found that it was like coming home. Everyone I have spoken to has been very friendly and helpful. I particularly like the system in use to get and appointment or practical help if an appointment isn't necessary. Everything is done with patient in mind and I would definitely recommend Bourne Galletly Practice.
We are both in our 80's. The care we have received from doctors has always been excellent.
Only one Practice Nurse has let the team down out of those seen, name not remembered unfortunately. I am an ex SRN so noticed a sterile procedure had been negligent not just once. Other nurses no complains. District Nurses excellent.
Hospital and other referrals again first class.
Bourne Galletly Practice Team was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
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