Bourne Galletly Practice Team
40 North Road, Bourne, Lincs, England, PE10 9BT Also known as: Galletly Medical Practice
1,084
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Bourne Galletly Practice Team
2016-02-05
Person
4
5
0
Written by a patient
Written by a patient 5th February 2016
Being treated with some empathy and included in making choices of treatment made my experiences of coming to the surgery easier. Sometimes in the past it's not been a pleasant experience and anxiety provoking. Some gp's have been condescending when giving information. However I have had nothing but good experiences recently. Much improved service .
Bourne Galletly Practice Team
2016-02-05
Person
5
5
0
Written by a patient
Written by a patient 5th February 2016
Great service, professional but friendly. What more would anyone want.
Bourne Galletly Practice Team
2015-12-20
Person
5
5
0
Written by a patient
Written by a patient 20th December 2015
Desperately requiring medical assistance I telephoned the surgery in the mid-afternoon as soon as I returned to my home. The doctor responded to my call a short while later and I was immediately given an appointment to attend the Acute Illness clinic within the hour. I was very grateful for the treatment I received, which was excellent. The staff was helpful and exceedingly friendly.
Bourne Galletly Practice Team
2015-12-15
Person
2
5
0
Written by a patient
Written by a patient 15th December 2015
I WAS SENT A LETTER FROM MY GP REQUESTING A MEDICATION REVIEW AND BLOOD TESTS. DULY MADE THE APPOINTMENT BUT WHEN ISAW THE NURSE SHE DIDN'T KNOW WHY I WAS THERE OR WHAT TESTS SHE SHOULD BEE TAKING. SHE FAILED TO GET ANY BLOOD AND THEN SEEMED TO ABANDON THE WHOLE THING AND ASKED ME TO MAKE ANOTHER APPOINTMENT
Bourne Galletly Practice Team
2015-11-06
Person
5
5
0
Written by a patient
Written by a patient 6th November 2015
In addition to the points starred above, here are some further observations.
The electronic method of confirming the patient's arrival in the waiting room is fast and efficient for all concerned.
I have been a patient at this surgery for 13 months now, perhaps a total of six or seven visits. I have been particularly impressed with how punctual the appointments have been. Whether I have been seeing a nurse or a doctor, I have been called within minutes of the agreed time, sometimes even a few minutes early!
Previous to moving to this area just over a year ago, I have lived in various other places in the UK. This is easily the best GP practice I have experienced and I have no suggestions how they could improve, even if NHS cash restraints were removed!
Bourne Galletly Practice Team was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Bourne Galletly Practice Team: http://iwgc.net/ecb6j