Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Billingshurst Surgery
2023-12-28
Person
3
5
0
28th December 2023
I thought the receptionist was grumpy. I fully appreciate all Dr's are busy.
Suggested improvements
Be more cheerful
Billingshurst Surgery
2023-12-22
Person
4
5
0
22nd December 2023
The phones are constantly busy. I had to go in to make the appointment.
Suggested improvements
Make it easier to get through on the phone.
16th January 2024
Response from Billingshurst Surgery
Good afternoon, I am sorry to hear about your experience, as I'm sure your aware demand is very high at the moment for all types of appointments and we continue to offer as many as we can. Did you know we offer an econsult service? This service is available between 7.00am and 10.00am and can be accessed via our website (https://www.billingshurstsurgery.co.uk/appointment-system.php) or if you have the NHS app, via the "ask my GP for advice" section in the NHS app, I hope you find this helpful. Many thanks Billingshurst Surgery
Billingshurst Surgery
2023-12-20
Person
5
5
0
20th December 2023
I have always found making an appointment, all the way through to receiving treatment a very pleasurable experience.
They must have a very busy workload but remain totally friendly, approachable, and professional.
The reception staff all very helpful, nurses are friendly and caring,
The Doctors make you feel as if your the only patient on their books and investigate throughly. 1st class surgery
Suggested improvements
Nothing
16th January 2024
Response from Billingshurst Surgery
Good afternoon, thank you for taking time to leave feedback. We are delighted to hear about your experience and your feedback will be passed back to all surgery staff. Many thanks, Billingshurst Surgery
Billingshurst Surgery
2023-12-15
Person
5
5
0
15th December 2023
Excellent standards all round, much improved
Suggested improvements
N/A
Billingshurst Surgery
2023-12-14
Person
5
5
0
14th December 2023
The receptionist booked me in closest to the most convenient time for me
Suggested improvements
Nothing
Resources
Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8