Billingshurst Surgery

Billingshurst Surgery 2024-03-08 Person 2 5 0

I had a blood test. Was told my sugars were high so needed a retest. I had a phone call saying I would have a phone appointment in 2 weeks time. The nurse eventually rang and said they were expecting me at the surgery for a face to face appointment. I would have preferred this but was told it was a phone appointment. The nurse said my blood sugars meant I was now Type 2 diabetic. She asked about my diet and said they I were prescribing metafomin. The phone call cut off. I rang the surgery but could not get through to the nurse. The receptionist said she would get her to ring me back. I waited. Eventually I got a text but no phone call.

I would have preferred to go into the surgery rather than phone call. Nobody has explained to me what being type 2 diabetic actually means. What is happening in my body? I think I should have had a second call at least after the call cut off - rather than a text. I was diagnosed with Ulcerative Colitis a year ago. Now type 2 diabetes. I am completely lost as to what I should eat as so much conflicting advice especially with the two conditions.

Billingshurst Surgery 2024-03-07 Person 4 5 0

Dr foster came out to my house to do my annual review. He is my main gp and is always very good. He understands my condition and does everything he can to help. Always pleasant and polite

Nothing could of been done any better

Billingshurst Surgery 2024-03-07 Person 4 5 0

My appointment with the nurse was easy to obtain and also follow ups with clinical Practitioners, however I also needed to make an appointment with a doctor and although the receptionists were very helpful, it was hard to secure an appointment. They did eventually manage to find a telephone appointment for Saturday but considering my concern is with a skin issue, I would have preferred a face to face. I can’t fault the service I received though, apart from that.

Nothing springs to mind apart from availability of a doctor!

Billingshurst Surgery 2024-03-06 Person 4 5 0

I had an excellent experience today with Dr RH, who carried out the unpleasant procedure with great care and also made me fully aware of all the issues around this procedure for me now and in the future. I could not have had a better experience and am relieved and grateful.

The receptionist forgot to text me my appointment, which I made a point of asking for, but the doctor rang when I failed to show and invited me to the surgery anyway. It was a very short wait before I was seen by doctor RH.

Billingshurst Surgery 2024-03-06 Person 4 5 0

Did not use the phone or in person. I used econsult which I believe is the only way to get an appointment? So this question is outdated Econsult is good

Nothing