Reviews
Initially no appointments available but when the situation was explained an appointment was found quickly
Sometimes hard to get an appointment
Good afternoon, did you know we offer an econsult service? This service is available between 7.00am and 10.00am and can be accessed via our website (https://www.billingshurstsurgery.co.uk/appointment-system.php) or if you have the NHS app, via the "ask my GP for advice" section in the NHS app, I hope you find this helpful. Many thanks Billingshurst Surgery
Impossible
Dr Middleton very friendly and professional
Good afternoon, thank you for your feedback. We will ensure your comment is passed onto Dr Middleton. Many thanks, Billingshurst Surgery
I have encountered significant issues with the scheduling of my annual health check-up, which is critical due to my mental health condition. My appointments for necessary blood tests have been cancelled twice at the last minute, causing me undue stress and leaving me without a clear path forward for my health monitoring.
Unfortunately, after these cancellations, no alternative dates were provided, nor were any solutions offered to mitigate the situation. The lack of communication and support during these instances has been quite disappointing and unsettling, especially considering the importance of consistent medical care for managing my condition.
It is crucial for healthcare providers to maintain reliable scheduling and offer immediate resolutions or alternatives when cancellations are unavoidable. I hope my feedback will prompt improvements in communication and scheduling reliability, ensuring that patients do not face similar inconveniences in the future.
Hello, we would like to address this directly. Unfortunately, these reviews come through anonymously. If you would like to discuss this further please feel free to fill out a contact form on our website (https://www.billingshurstsurgery.co.uk/contact.php). We can then contact you directly to try and resolve this. Many thanks, Billingshurst Surgery.
Resources
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