Billingshurst Surgery

Roman Way, Billingshurst, West Sussex, RH14 9QZ 1,345 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 36 of 269
 
7th June 2024


I find it easier to get an appt via the e-consult form as the phone queues are so long, the appts are gone by the time I get through. However there are always e-consult slots available, albeit with a duty doctor. I was really happy with my consultation with Dr Saunders, she’s so thorough and actively listens to concerns and queries. I always leave the appt feeling assured and feel informed about any further actions. Thank you

Suggested improvements
Longer appt times

4th July 2024
Response from Billingshurst Surgery

Hello, thank you for taking the time to leave feedback. We are pleased to hear about your recent experience with both the eConsult service and your appointment. We will ensure your comments are passed to Dr Saunders Many thanks Billingshurst Surgery

Experience
Involvement
Cleanliness
Staff
Appointment
 
7th June 2024


Nurse was helpful and explained procedure

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
7th June 2024


The reassurance from tbe visit was really helpful

Suggested improvements
Always useful to have a time when the visit will take place, but I realise that isnt always easy to do

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment
 
7th June 2024


I made the original appointment on line but then had to rearrange the date. One quick phone call and all was arranged. I received a couple of reminder text messages and an email which were gratefully received.

Suggested improvements
In a word - Nothing.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
6th June 2024


Due to the amount of people living here and the lack of drs, it’s difficult to get an appointment and if it’s for nurses/phlebotomists you’re looking at a a minimum of 2 weeks before there is a free slot. Drs, tend to be booked up by the time you get through. There’s just too much demand. It’s not the surgeries fault, it’s the council and parish council for letting us get so over populated, without getting the proper infrastructure in place.

Suggested improvements
Duplicate yourselves.

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 36 of 269

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Resources

Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8