Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Billingshurst Surgery
2024-09-13
Person
4
5
0
13th September 2024
Things have very much improved and it is no longer a stressful task to book an appointment
Suggested improvements
No, all ust fine
Billingshurst Surgery
2024-09-13
Person
3
5
0
13th September 2024
Treatment at Billingshurst was great... but trying to get an appt via the Glebe Surgery was difficult!
Suggested improvements
Not at Billingshurst but please make it easier to get appointments
Billingshurst Surgery
2024-09-12
Person
5
5
0
12th September 2024
My phone call was answered and appointment booked within 2 minutes and 10 seconds.
Reception staff are always very helpful and friendly.
Suggested improvements
I was more than happy with the service I received.
19th September 2024
Response from Billingshurst Surgery
Good morning, we are glad to hear about your recent experience booking an appointment and will ensure your feedback is passed onto our reception team. Many thanks, Billingshurst Surgery
Billingshurst Surgery
2024-09-11
Person
4
5
0
11th September 2024
I had to be at the surgery to get this appointment
Suggested improvements
As I am extremely critally vulnerable I would like to get an appointment on the telephone but because all the people are waiting outside and get the appointments and when you ring back the appointments are all gone, what can I do?
19th September 2024
Response from Billingshurst Surgery
Hello, Did you know we offer an econsult service? This service is available between 7.00am and 10.00am and can be accessed via our website (https://www.billingshurstsurgery.co.uk/appointment-system.php) or if you have the NHS app, via the "ask my GP for advice" section in the NHS app, I hope you find this helpful. Many thanks Billingshurst Surgery
Billingshurst Surgery
2024-09-11
Person
5
5
0
11th September 2024
Nurse Harriet was absolutely brilliant from start to finish.
Suggested improvements
Nothing could have been done better
19th September 2024
Response from Billingshurst Surgery
Hello, thank you for taking the time to leave feedback. We will ensure that your comments are passed onto Nurse Harriet. Many thanks, Billingshurst Surgery
Resources
Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8