Billingshurst Surgery

Roman Way, Billingshurst, West Sussex, RH14 9QZ 1,345 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 28 of 269
 
27th June 2024


Everything went smoothly from start to finish. The lady nurse/ practitioner was friendly and helpful, making the whole visit pleasant.

Suggested improvements
Can’t think of anything relevant.

4th July 2024
Response from Billingshurst Surgery

Hello, thank you for taking the time to leave feedback. We are pleased to hear of your recent experience with the surgery and staff involved. Many thanks, Billingshurst Surgery

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th June 2024


The doctor I saw was so efficient the surgery was clean I do have problems getting a appointment but do e consult

Suggested improvements
There is nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th June 2024


Jane who I saw for my smear was fantastic. Lovely calm and friendly manner

Suggested improvements
.

4th July 2024
Response from Billingshurst Surgery

Good afternoon, thank you for taking the time to leave feedback. We will ensure your compliments get passed to Jane. Many thanks, Billingshurst Surgery

Experience
Involvement
Cleanliness
Staff
Appointment
 
26th June 2024


Things have improved, but it still requires sitting through a long wait on the phone to get through to book an appointment. And then struggling to get assigned to one of the appointments, especially if you wish to stay with the same GP. With an on-going health issue, it makes a big difference to keep repeating with the same GP, but this is not what is being offered. I5 years ago, I had the ability to ring and book with exactly the GP that I wanted to see -- it is hard to do this now.

Suggested improvements
I was very happy with the nurse who gave me my shingles vaccine. She described how the vaccine works (need 2 doses) and was very friendly.

4th July 2024
Response from Billingshurst Surgery

Good afternoon, Did you know we offer an econsult service? This service is available between 7.00am and 10.00am and can be accessed via our website (https://www.billingshurstsurgery.co.uk/appointment-system.php) or if you have the NHS app, via the "ask my GP for advice" section in the NHS app. You are also able to request a clinician and we will do our best to accommodate. I hope you find this helpful. Many thanks Billingshurst Surgery

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
26th June 2024


Past experience

Suggested improvements
To be able to consult your own appointed Doctor

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 28 of 269

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Resources

Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8