Billingshurst Surgery

Billingshurst Surgery 2014-12-04 Person 5 5 0

All I can is all the Doctors and staff are first class and the best surgery I have ever had in my 70 years. Nothing is too much trouble.

Billingshurst Surgery 2014-12-04 Person 5 5 0

Medical staff are very professional and appear up-to-date in their clinical practice. They are prepared to give the time that is required in a consultation rather than what the clock dictates. Patients seem to appreciate this and I hear no complaints in the waiting room about waiting when previous appointments over run as I think patients realise that they will get the same treatment if necessary when it is their turn. I also appreciate the quick return of blood test results - at my mother's surgery in the North the wait can be weeks.

Billingshurst Surgery 2014-12-04 Person 3 5 0

Waited over 30 minutes to be seen and then the appointment itself felt rushed and looked as if he didn't want to see me...

Billingshurst Surgery 2014-11-28 Person 2 5 0

Receptionists need to have a better phone manner and to have more patience on the phone. Poor customer service.

Billingshurst Surgery 2014-11-13 Person 4 5 0

The fact that you can call one day and generally get an appointment for the next day is excellent. Happy to see any of the doctors as they are all excellent now in our view. Reception staff and those on the phone are nearly always helpful and patient. You do sometimes have to wait but I think that is mostly because the doctors/nurses take extra care and don't rush you unless they have to. More relaxing music rather than radio would be nice when having to wait! Hard to find a better surgery in our view as a family and certainly from speaking to people outside the area.