Billingshurst Surgery

Billingshurst Surgery 2021-05-01 Person 1 5 0

Can't get through on phone Hostile receptionist

Why close phone lines at lunchtime when some patients can only use their phone during their lunch break ???

Billingshurst Surgery 2021-04-10 Person 4 5 0

I have been a resident in Billingshurst for two years and during that time I have found the service provided by the doctors and staff at Billingshurst to be excellent. This gives patients great confidence in using the service knowing they will recent the care and attention they require. Therefore I would like to say a very big thank you to every member of staff at the surgery as it has made my recovery from serious illness a smoother process.

Perhaps opening up more telephone lines in the morning as it very frustrating when the lines are constantly busy, just a thought!

Billingshurst Surgery 2020-05-13 Person 4 5 0

I have been a resident of Billingshurst for nineteen years and during that time I have received outstanding service and care from all the Doctors, Nurses and Staff.No excessive delays waiting for an appointment. As a Diabetic it is important to be checked on a regular basis and certainly this has been the case. I have been interested to watch the development of the site but have my concerns over the growth of the village as a place of residence ,hence increasing the pressure on the practice. My wife would totally support my views. Dr.Robert DT Sillett, MBE

Billingshurst Surgery 2019-06-29 Person 5 5 0

I cannot praise this surgery enough. I use to work in nhs surgeries and know how difficult it is. I rang for appointment, told the lovely receptionist why, she gave me a time and when I got there I saw they were running 16 mins late. Not to worry as that meant they spend time that is needed with patients. They don’t do it so they needn’t have a lunch break. Got seen, needed scan which they sorted, got medication, hoped I’d be better soon if not what to do and who to ring. 5 star all the way. When I was questioned by receptionist she realised I was a genuine need to be seen and I was.

Billingshurst Surgery 2019-02-06 Person 5 5 0

We needed a call out as my husbands catheter was not working Luke the Paramedic called us and came round he sorted the problem no fuss he was so caring kind and helpful took his time after he left he called about an hour later to make sure we were ok and he called again the next day it's reasons like this that make our NHS great thanks to Luke and all at the Surgery