Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Billingshurst Surgery
2024-07-05
Person
5
5
0
5th July 2024
Significant improvement in service this year
Suggested improvements
8am phoneline often disconnects or rings engaged due to number of callers. The telephone system needs upgrading to cope with increased number of patients on hold.
Billingshurst Surgery
2024-07-05
Person
4
5
0
5th July 2024
Unable to get an appointment with my chosen GP
Suggested improvements
N/a
9th July 2024
Response from Billingshurst Surgery
Good morning, thank you for your feedback. We apologise we were unable to accommodate your request for a specific GP, we always try our best to try our best to accommodate these requests unfortunately this is not always possible. Many thanks, Billingshurst Surgery
Billingshurst Surgery
2024-07-05
Person
5
5
0
5th July 2024
Superb. Thank you
Suggested improvements
Nothing
Billingshurst Surgery
2024-07-05
Person
4
5
0
5th July 2024
Limited choice of dates.
Suggested improvements
Nothing in this instance.
Billingshurst Surgery
2024-07-05
Person
4
5
0
5th July 2024
I have made this recent one by telephone but usually find I have to use e consult.
Suggested improvements
The appointment system is frustrating
The front line staff I have met are very good and do their best to work with the system
Resources
Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8