Billingshurst Surgery

Billingshurst Surgery 2022-10-16 Person 2 5 0

Vaccinations were administered efficiently but booking was online. When I have telephoned recently unable to get an appointment

More appointments

Billingshurst Surgery 2022-10-16 Person 2 5 0

Flu / covid vaccination day so n/a

The meet and great chap on duty in the waiting room was unapproachable, rude and unfriendly. This was a flu/ covid vaccination day where extra staff were needed. He was not part of the medical staff and on the day should’ve been supplied with and wearing some sort of badge or similar to indicate he was a helper!

Billingshurst Surgery 2022-10-16 Person 5 5 0

In and out very quickly. The nurse was very pleasant and efficient. No problem with the jabs.

Nothing

Billingshurst Surgery 2022-10-16 Person 4 5 0

I find it difficult to get through to the surgery and appointments can only be made at 08:00

Make it easier to contact the surgery

Billingshurst Surgery 2022-10-16 Person 2 5 0

Since the introduction of the new system It's a total nightmare trying to get an appointment. I had a bone dentisty scan on the 8th September 2022 the receptionist I spoke to on Friday 14th October told me the results came back on the 15th September and if I wanted to know the results I needed to phone the surgery tomorrow morning at 8.00am to make an appointment or alternatively book online. In fact she said as I hadn't heard I could assume all was OK? The Receptionists although a nice young lady made no other effort to be of help.

It would have been great if I'd been able to book an appointment to get my test results, there and then with the receptionist or if she had said please leave it with me I'll get someone to phone you. I just wish I could pick up the phone at a time of daythat suits me and phone the surgery to make an appointment.