Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Billingshurst Surgery
2024-07-08
Person
5
5
0
8th July 2024
I was referred from the Glebe.
Suggested improvements
Nothing. Nurse Melanie was excellent.
17th July 2024
Response from Billingshurst Surgery
Good morning, thank you for your feedback. We will ensure your feedback is passed onto Melanie. Many thanks, Billingshurst Surgery
Billingshurst Surgery
2024-07-06
Person
4
5
0
6th July 2024
Yes it seems easy to get an appointment
Suggested improvements
Nothing really
Billingshurst Surgery
2024-07-06
Person
5
5
0
6th July 2024
Very polite and helpful nurse
Suggested improvements
N/A
Billingshurst Surgery
2024-07-06
Person
4
5
0
6th July 2024
Getting an appointment is a nightmare, the system should be open 24 hours and should be far less complicated.
When we moved in to the are 20 years ago it was simple, a quick phone call and an appointment confirmed next day. Something has happened over the past 15 years or so which has drastically diminished service levels and increased waiting times.
As a family we now delay contacting the doctors because of the complexity of bookings, we have been lucky so far in that these delays have not caused any serious effects to out long term health
Suggested improvements
Improved appointment system, more appointments available in shorter timescales
17th July 2024
Response from Billingshurst Surgery
Good morning, thank you for your feedback. We are continuously reviewing and updating our appointment system to allow us to offer the maximum amount of appointments possible whilst also providing an effective service. If you would like to discuss anything further please feel free to contact us directly (https://www.billingshurstsurgery.co.uk/contact.php). Many thanks, Billingshurst Surgery
Billingshurst Surgery
2024-07-05
Person
3
5
0
5th July 2024
Dr Foster was amazing as usual, advised and supported me with my concerns and issues and was able to offer a solution!
Amazing doctor and surgery is lucky to have him!!
Suggested improvements
Nothing was all good!
16th July 2024
Response from Billingshurst Surgery
Good afternoon, thank you for your feedback. We are delighted to hear about your experience and will ensure your comments are passed onto Dr Foster. Many thanks, Billingshurst Surgery
Resources
Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8