Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Billingshurst Surgery
2024-07-11
Person
4
5
0
11th July 2024
Too few appointments with too many patients. Process via telephone very frustrating to regularly wait over 25 mins
Suggested improvements
Can there be an internet system, with costs if no show, so that people do not irresponsibly book and no show.
17th July 2024
Response from Billingshurst Surgery
Good morning, Did you know we offer an econsult service? This service is available between 7.00am and 10.00am and can be accessed via our website (https://www.billingshurstsurgery.co.uk/appointment-system.php) or if you have the NHS app, via the "ask my GP for advice" section in the NHS app, I hope you find this helpful. Many thanks Billingshurst Surgery
Billingshurst Surgery
2024-07-10
Person
5
5
0
10th July 2024
My doctor and my nurses have gone above and beyond to make sure I get the right care for me. They have been thorough and quick with their follow ups and kept me informed through all the steps.
Suggested improvements
Everything has been a good experience
17th July 2024
Response from Billingshurst Surgery
Good morning, thank you for taking the time to leave feedback. We are pleased to hear about your experience with the surgery and will ensure this is passed onto both the Nursing and GP team. Many thanks Billingshurst Surgery
Billingshurst Surgery
2024-07-09
Person
4
5
0
9th July 2024
It’s just not easy to see a doctor
Suggested improvements
On the day, was all professional, no issues at all
17th July 2024
Response from Billingshurst Surgery
Good morning, Did you know we offer an econsult service? This service is available between 7.00am and 10.00am and can be accessed via our website (https://www.billingshurstsurgery.co.uk/appointment-system.php) or if you have the NHS app, via the "ask my GP for advice" section in the NHS app, I hope you find this helpful. Many thanks Billingshurst Surgery
Billingshurst Surgery
2024-07-09
Person
5
5
0
9th July 2024
Have no problem getting an appointment
Suggested improvements
Nothing
Billingshurst Surgery
2024-07-08
Person
3
5
0
8th July 2024
Lovely staff, helpful doctor, and e-booking very efficient. Ringing surgery for an appointment is much more difficult
Nurse practitioners are particularly brilliant - kind, efficient and knowledgeable.
Suggested improvements
Improve phone booking options
Open a minor injuries clinic for this busy small town and to serve nearby villages
Resources
Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8