Billingshurst Surgery

Roman Way, Billingshurst, West Sussex, RH14 9QZ 1,346 reviews

Reviews

Recommend
Involvement
Cleanliness
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Appointment
 
Page 229 of 269
 
13th November 2022


The appointment was for a COVID vaccine and I went in to surgery to book as too difficult to get through on the phone

Suggested improvements
To be able to make appointments by phone or on the app

Experience
Involvement
Cleanliness
Staff
Appointment
 
13th November 2022


Covid and flu jabs. Very efficient, very friendly.

Suggested improvements
Sort out the IT!

16th December 2022
Response from Billingshurst Surgery

Hello, Thank you for taking the time to leave us some feedback a while ago, apologies for the delay in my response. We have a lot of different IT systems that patients interact with, we are always happy for feedback to make improvements to our systems. If you are having trouble with one or feel that one of our systems could use update/improvement please feel free to call us on 01403 782931 or you can write to us with more detail by using our contact form (https://www.billingshurstsurgery.co.uk/contact.php). As your issue is IT related it would be best to direct your message to me (Aaron) and I will ensure we look into it for you. Many thanks, Billingshurst Surgery

Experience
Involvement
Cleanliness
Staff
Appointment
 
13th November 2022


Lovely, friendly, informative, helpful staff.

Suggested improvements
I cannot think of anything at the moment as I always feel we have very good service.

Experience
Involvement
Cleanliness
Staff
Appointment
 
13th November 2022


Impressive service through. ( wish getting an in person Dr’s appointment could be easier but appreciate the present difficulties.) With thanks

Suggested improvements
Very satisfied with service

Experience
Involvement
Cleanliness
Staff
Appointment
 
13th November 2022


Getting an initial appointment to see a dr from recent experience was still frustrating and difficult, my recent appointment was for a vaccination which was well organised

Suggested improvements
Make booking appointments easier

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 229 of 269

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Resources

Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8