Reviews
Appointments in general are rare, and a nightmare to get one, although booked this one online as was quite easy
The nearest appointment was over 3 weeks away BUT this wasn’t urgent so it didn’t matter.
Hello, Many thanks for leaving such a comprehensive review. I have discussed this with our nurses to try and gauge which of their couches work best as they have 3 different types in the nurses end alone. It would be good to follow this up directly with you as these reviews are anonymous it means I cant track back exactly which couch you were on. Please feel free to fill out a contact us form on our website (https://www.billingshurstsurgery.co.uk/contact.php). Many thanks, Billingshurst Surgery
I rang the surgery after 111 advised i needed to see someone urgently that day. I was told No appointments were available so I asked what my options were. They suggested A&E but instead I waited and rang back the next day. Amazingly, when I rang at the turning of 8am I was 5th in the queue - I'm usually a minimum of 15 so I was in shock. Luckily managed to get a phone consultation that day. I was then told I need a blood test by the doc - the next available slot was 11th Jan (nearly 3 weeks away!!
I have been having my foot treated and dressed by then nurse for quite some time now and she has been amazing as have the other nurses and the doctors I have seen recently. My nurse has been so kind and fits me in early on a morning. At some points I have been very low seeing no end to the problem and the pain has been unbearable and she has always been caring and supportive before I have felt no one got it but her kindness and compassion has help as much as the great treatment I have received. Thank you to all the staff it is hard to be seen but once you are the service give is great and the staff work hard to provide a top service in difficult times
You can't get through on phone and when you do all appts booked...I work full-time can't stay on phone for long
Resources
Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8