Billingshurst Surgery

Billingshurst Surgery 2023-02-10 Person 4 5 0

Impossible

Make appointment easier to book

Billingshurst Surgery 2023-02-10 Person 3 5 0

Having joined the surgery 3 yrs ago there has been little improvement in accessing appointments in spite of changes to telephone and computer systems. GP availability is still patchy.

My consultation on 8th Feb resulted in a referral to my GP to prescribe medication. The GP was not on duty and I had to make a further telephone call to find this out and have my request forwarded to another GP to issue the prescription. Very dissatisfied.

Billingshurst Surgery 2023-02-09 Person 1 5 0

After waiting until 10.10am for the 9.30am phone call, my wife rang the surgery for me (I was at work and wanted to keep my mobile line clear) to he told "He should've removed the call, after asking what was going on. I then reviewed 2 texts from Dr Foster further proving that he never paid attention to what I said during my in person appt. a few weeks earlier, basically wanting me to vastly increase my daily intake of codeine THEN slowly cutting down. I have since received another text for another phone appt. I might bother excusing myself at work again and waiting in an empty room for the calk.

Rang me for my phone appt. Listened to what I'd said face to face. Not fobbed us off when we rang to ask what was happening. Been competent. Employed Dr's who listen.

Billingshurst Surgery 2023-02-09 Person 3 5 0

On my visit to the nurse yesterday with the ulcer on my leg she said I need to see Dr in next 5days at reception she said none available ring today rang today still none available as nurse referle I should automatically been given one surely

Offer me an appointment without this hassle

Billingshurst Surgery 2023-02-09 Person 5 5 0

Very happy with all the staff that were involved with my appointment. Faultless .

No everything was fine