Billingshurst Surgery

Roman Way, Billingshurst, West Sussex, RH14 9QZ 1,348 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 163 of 269
 
24th March 2023


Because all appointments gone and long queue and sometimes you get cut of when in queue

Suggested improvements
More appointments even if you want to book a week later all gone and hard to see own doctor

Experience
Involvement
Cleanliness
Staff
Appointment
 
24th March 2023


It’s just so busy it’s difficult to get an appointment

Suggested improvements
Some of my blood results have come back in one day which is a great service but other blood results are not due back until 20th April! This is unusual and I wanted to understand the reason for this. I am particularly keen to know my latest result for PSA. I look forward to some feedback thank you

Experience
Involvement
Cleanliness
Staff
Appointment
 
24th March 2023


Booking an appointment is like playing the lottery. I had to wait a week for this appointment. This was not the first consultation about my condition but there seems little concern about continuity of care.

Suggested improvements
Better triage at the first appointment would have improved my course of treatment considerably.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
24th March 2023


My views are very good.staff at the front desk are very good,And do there best to help you with anything. Some times it is hard to get an appointment by phone as the time slot is only 1hr.

Suggested improvements
The only thing I could suggest but may not be possible, to help with the busy patients trying to get an appointment

Experience
Involvement
Cleanliness
Staff
Appointment
 
23rd March 2023


Sometimes not easy at all

Suggested improvements
Nothing on this occasion

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 163 of 269

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Resources

Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8