Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Billingshurst Surgery
2023-07-18
Person
5
5
0
18th July 2023
A blood test appointment is easily booked on line
Suggested improvements
Everything was perfect
Billingshurst Surgery
2023-07-16
Person
4
5
0
16th July 2023
When I called the lady on the phone was lovely, very friendly and tried to help me.
In the past it has been difficult to get an appointment, however this time around was great. Dr Foster was very nice with me and got me a referral, I’m hoping this will come through soon.
The nurses that take blood are ALWAYS lovely, friendly warm comforting, they are the best.
Suggested improvements
On this occasion nothing, this time was great, thank you.
In the past it has been hard to get an appointment. And I know it mustn’t be a nice job for the ladies answering the calls. But sometimes in the past they have been unfriendly and harsh, the lady I got the other day, well she couldn’t have been nicer, really friendly.
24th July 2023
Response from Billingshurst Surgery
Thank you for taking the time to leave us feedback, I am pleased to hear that you found the receptionist to be friendly and helpful on this occasion. Unfortunately the demand for appointments remains high and we try our best to accommodate as many patients as possible. We do now offer an Econsult service that is open between 7am and 10am, this is available through our website, (https://www.billingshurstsurgery.co.uk/appointment-system.php) and via the "ask my GP for advice" section in the NHS app, this allows patients to submit a form requesting advice, appointments and admin based questions. Kind regards Billingshurst Surgery
Billingshurst Surgery
2023-07-15
Person
4
5
0
15th July 2023
Very good service. Friendly and helpful
Suggested improvements
Nothing
Billingshurst Surgery
2023-07-15
Person
5
5
0
15th July 2023
Could not have done better thank you
Suggested improvements
Cxcxxx
Billingshurst Surgery
2023-07-14
Person
4
5
0
14th July 2023
This is how the service should work.
Absolutely no complaints.
Suggested improvements
The doctor was attentive and did not rush through the appointment.
24th July 2023
Response from Billingshurst Surgery
Thank you for your positive feedback, it is good to hear that the Doctor was attentive and did not rush through the appointment. Many thanks Billingshurst Surgery
Resources
Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8