Billingshurst Surgery

Roman Way, Billingshurst, West Sussex, RH14 9QZ 1,347 reviews

Reviews

Recommend
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8th September 2023


I have been treated with kindness by all if the staff here, receptionists and practitioners. I am very grateful.

Suggested improvements
I am happy with everything as it is.

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th September 2023


I was very pleased to get an invite to book my annual check and was able to book it for the next day

Suggested improvements
No but thanks for the excellent service

Experience
Involvement
Cleanliness
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Appointment
 
8th September 2023


Great experience all together. Brilliant doctor and the nurse who took my bloods was incredible. What really impressed me, however, was how lovely and efficient the reception staff are. This makes such a difference as I've had poor experiences in the past at Billingshurst Surgery with the previous staff being unreasonably rude.

Suggested improvements
Nothing.

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th September 2023


I was given an appointment for an annual review but the nurse refused to carry this out as I have no pre-existing health issues, I' am assuming she meant someoneon the QOF Register. I explained that I haven't had a medical review since we moved to this surgery and, in fact, not since I had my hip replacement 2017. When I questioned that surely it was good preventative measures to review patients periodically she suggested I go elsewhere.

Suggested improvements
I have not received a medical review since joining the Billingshurst Surgery in January, 2020 which is at odds with anyone else's experience when moving to a new Surgery. Friends our age have automatically been invited for a review of their medical history, medication review and baseline blood tests. Surely it is better to catch anything in the early stages rather than wait until there are problems. When I questioned how I might get thus modicum of healthcare, I was told I have to see a GP fir this to be prescribed.

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th September 2023


I was given an appointment a week in advance to see a doctor for a relatively minor complaint. However, when she saw me she diagnosed skin cancer and arranged a referral and also a blood test rhe following day. Both nurses were excellent, and we laughed so much. So two highly satisfactory visits... Thank you, Lesley Wardle

Suggested improvements
Nothing!

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Resources

Short link to review Billingshurst Surgery: http://iwgc.net/ejhn8