Share review of Billingshurst Surgery

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

25th May 2024


I was grateful to have an appointment. The medication prescribed says speak to your GP if you suffer from Glaucoma, the pressures in my Right eye are very high and waiting to see if I need surgery so very reluctant to take it.

Suggested improvements
Had my medication sent electronically to pharmacy of my choice. The GP said she didn’t have authorisation to do that, to collect from the surgery. I wasn’t well enough to collect it. My neighbour had to collect the prescription from the surgery, take it to the pharmacy and wait for it to be dispensed. I can only presume the GP was from another surgery as I didn’t recognise her voice. I would much rather speak to someone from my own practice. It is different if it’s an emergency. In future when I’m well enough I will request face to face appointment.

25th June 2024
Response from Billingshurst Surgery

Hello, we would like to address this directly. Unfortunately, these reviews come through anonymously. If you would like to discuss this further please feel free to fill out a contact form on our website (https://www.billingshurstsurgery.co.uk/contact.php). We can then contact you directly to try and resolve this. Many thanks, Billingshurst Surgery.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment