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4th July 2024


Once you see a doctor the service is excellent but it is difficult to get past the receptionist

Suggested improvements
More actual doctors appointments not so many phone appointments

17th July 2024
Response from Billingshurst Surgery

Good morning, thank you for your feedback. All of our receptionists have been trained to ask questions regarding your request to allow you to be signposted to the most appropriate service. When requesting a Doctors appointment you are able to request a telephone or in person appointment. Many thanks, Billingshurst Surgery.

Experience
Involvement
Cleanliness
Staff
Appointment