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9th October 2022


Only problem with the surgery is the inability to make an appointment with your doctor. It is over two years since I last saw Dr Simkin, or any other doctor. I get the impression that I am not important enough! I find the reception staff as helpful as they can be in the circumstances and have no complaints about their efficiency or their attitude. Regards Lorna Grange

Suggested improvements
Make doctors appointments more accessible and within a shorter timescale. I am 77 years old and find this situation difficult to deal with. Ido not request an appointment very often but find that when I do it seems impossible without spending inordinate time on the telephone with no acceptable resolution when I eventually manage to speak to someone at the surgery.

Experience
Involvement
Cleanliness
Staff
Appointment