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18th November 2022


Thank you once again for sorting my ears out. When I mentioned that I was going away & flying to Australia, your receptionist found me an appointment. I am so grateful.

Suggested improvements
It would really help if I didn’t have to see a nurse to check my ears before I am allowed to be an appointment to have my ears syringed. Surely this is a waste of time & NHS resources?

29th December 2022
Response from Billingshurst Surgery

Hello, its fantastic to hear that we were able to help you, we hope you enjoyed your time away. As these reviews are anonymous it would be good if you could write in directly using our contact us form (https://www.billingshurstsurgery.co.uk/contact.php). We could then take a look at your specific case to see if we could make the system smoother for you. In general we do ask the nurses to check the ears first, this is as appointments for microsuction / ear syringing are done by specially trained nurses/GPs, by checking beforehand it means that the appointments in the specialist clinics don't go to waste if the procedure isn't required. That being said there are exceptions to this rule so it would be worth contacting us directly using the link above so we can see what we can do for you. Many Thanks, Billingshurst Surgery

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