Share review of Billingshurst Surgery

Billingshurst Surgery 2023-06-11 Person 1 5 0

Because it is not easy, especially since you cannot get appointments on line any more.

I was contacted by the surgery following my annual review to make an appt. Eventually succeeded. Arrived following 2 or 3 unnecessary text reminders and the nurse started to give me an annual review…again. Complete waste of my time and the surgery’s time, nurse was not particularly apologetic that I was there for a follow up, not another annual review 3 months after the last one. When I enquired how this mix up could have occurred she neither knew nor seemed to care. It would worry me if I worked in a surgery where the systems are clearly not robust.