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15th June 2023


When you get to see a clinician the service is very good. Both the GP and the HCA were extremely kind professional and efficient. It's off putting reading only one thing to be discussed in your appointment....the symptoms may be connected and relivent!!

Suggested improvements
Update your information. I tried for an hour to book on line. I eventually called the surgery and asked if there was anything wrong with the system as I couldn't book on line . I was told nothing was wrong and that they put a message up when all appointments have gone ...I booked over the phone . I was told by the GP,when I eventually got an appointment, that you need to call surgery to make an appointment with the exception of bloods! So poor communication and very frustrating and stressful.

Experience
Involvement
Cleanliness
Staff
Appointment