Share review of Billingshurst Surgery

Billingshurst Surgery 2023-03-15 Person 3 5 0

My consultation with the Dr was faultless. Very helpful, showed empathy and understanding. Provided me with information on further services I could refer to. Checked the hospital had completed their referral to MSK, made a note to do a referral herself to MSK just incase the hospital hadnt. Emailed the prescription admin to compile an urgent script for my medication as id only received 5 days on discharge from hospital. However, script was never done and sent to pharmacy. I had to ring 111 to get medication for sat and Sunday. Because one of the medications was a controlled drug it was very difficult to get this and took up most of the day sat to get it prescribed. Missing 3 doses in the process. Receptionist was very apologetic when I rang on Monday morning and organised my script to be signed and sent urgently.

Prescription admin to have completed the task they'd been asked to do by the doctor.