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5th January 2024


The e consult is a very good service but impossible to book appointments via the app. Presumably not enough appointments due to staff shortages. Always excellent when you see clinical staff.

Suggested improvements
More appointments available via the booking app.

1st February 2024
Response from Billingshurst Surgery

Good afternoon thank you for your feedback. The only appointments available to book via the NHS app are blood test appointments however to request alternative appointments we recommend using our eConsult service which is available between 7.00am and 10.00am and can be accessed via our website (https://www.billingshurstsurgery.co.uk/appointment-system.php) or if you have the NHS app, via the "ask my GP for advice" section in the NHS app. Many thanks Billingshurst Surgery

Experience
Involvement
Cleanliness
Staff
Appointment