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13th October 2023


My consultation with Petula was excellent - she gave me lots of information about what was going to happen - circulation test with Doplar And explained all the reading and what they meant. The appointment system is mad!!! It has been suggested that I have an appt with Dr G At surgery as he specialises in skin complaints. I have a scan/lesion under my left breast which has appeared over the last month and has now lost its scab so is a sore spot. Petual says it should be checked and I agree. It is NOT an emergency so it’s mad to ring at 0800 and use an appt that somebody needs more urgently. Why cannot I book an appt with a specific doctor a week or so ahead? I shall discuss with receptionist when I come for Covid/Flu jab on Saturday.

Suggested improvements
Very satisfied with care I received but dissatisfied with inability to book an appt in advance

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