Share review of Billingshurst Surgery
Billingshurst Surgery
2024-06-14
Person
4
5
0
14th June 2024
Overall, I think the apt system is very fair and there are several ways you can request an apt (telephone, walk in, econsult, 111 etc). There can sometimes be a few weeks wait for apts that are non urgent, which can be frustrating when you are managing a long term illness, but the surgery is so super busy, I don’t think it’s u reasonable and I am usually able to get an apt quickly if it’s something more urgent or for the kids.
Suggested improvements
I don’t think there is anything that could have been improved on! I really would like to extend my thanks to whole of the surgery, because with you, we would be lost! It’s a hard time for the NHS, I know first hand as I work for them, but it’s the compassionate people that make the experience as smooth as possible.
4th July 2024
Response from Billingshurst Surgery
Good afternoon, thank you for your kind comments regarding the surgery. We will ensure this is passed onto the whole surgery team. Many thanks, Billingshurst Surgery