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Billingshurst Surgery
2023-08-03
Person
3
5
0
3rd August 2023
The appointment was vis a phone. The diabetic team nurse called me, and didn’t know why she was calling me ? So I said I’d had a blood test and it was to inform me of any change in medication needed. She seemed very unsure what she was talking about, a lot if noises not words? Then she said I’ll send you a email of what you can have, insulin or a tablet ? You can choose !!
I don’t want to chose my medication, I want what is best for me !! I never received that information.
I
Suggested improvements
She could have read up on my notes, and told me an informed opinion. Of what was best.
I felt I was in a sweet shop, being asked what I’d like.
10th August 2023
Response from Billingshurst Surgery
Good afternoon,, we would like to address this directly. Unfortunately, these reviews come through anonymously. If you would like to discuss this further please feel free to fill out a contact form on our website (https://www.billingshurstsurgery.co.uk/contact.php). We can then contact you directly to try and resolve this.. Many thanks, Billingshurst Surgery.