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6th January 2024


It seems too many people chase a very limited number of available slots on that day and in a very limited space of time. Blink and you've missed it, very frustrating particularly for elderly people who may not be that quick off the starting block.

Suggested improvements
Just increase the number of available appointments. To even have a fighting chance I use both, my mobile and my landline phone, to catch an available slot.

1st February 2024
Response from Billingshurst Surgery

Good afternoon, thank you for taking the time to leave feedback. We are constantly reviewing feedback and looking at ways to improve our appointment system and we are delighted to announce a new GP, Dr P Wilcox, has joined the surgery which will help with appointment capacity. Many thanks, Billingshurst Surgery

Experience
Involvement
Cleanliness
Staff
Appointment