Share review of Billingshurst Surgery

Billingshurst Surgery 2024-05-14 Person 4 5 0

1) Yesterday Harriet was amazing and was concerned enough to contact Dr G and arrange an appointment straight away. She was kind, listened and was patient. 2)Surgery spotless 3) Receptionists not massively helpful and on recent occasion I had a tel appointment where locum dr rang one ring and hung up. Next day when I called for appt as dr hadn’t called back prev day, I was told a straight No and to ring 111! 4) Obviously not easy to get appointments.

Don’t allow any GPs to just ring one ring for telephone appointments as not everyone can answer in three seconds! Ting at least six rings and if no answer make an effort to calla second time.