Share review of Billingshurst Surgery
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Billingshurst Surgery
2023-12-22
Person
4
5
0
22nd December 2023
The phones are constantly busy. I had to go in to make the appointment.
Suggested improvements
Make it easier to get through on the phone.
16th January 2024
Response from Billingshurst Surgery
Good afternoon, I am sorry to hear about your experience, as I'm sure your aware demand is very high at the moment for all types of appointments and we continue to offer as many as we can. Did you know we offer an econsult service? This service is available between 7.00am and 10.00am and can be accessed via our website (https://www.billingshurstsurgery.co.uk/appointment-system.php) or if you have the NHS app, via the "ask my GP for advice" section in the NHS app, I hope you find this helpful. Many thanks Billingshurst Surgery