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Billingshurst Surgery
2023-12-08
Person
4
5
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8th December 2023
I’m 78 and making appointments online is not an option as they are not easy to do, if I phone at 8am or appear usually appointments for doctors are gone as most people have booked online, this is very frustrating as I’m left with seeing a nurse as my only option, the nurses are very good and have solved my problems in the past but are limited in their knowledge. At my age I’m grateful to see anybody that can help with my problems but it would be nice if I could see my chosen doctor.
Suggested improvements
Make appointments bookable
19th December 2023
Response from Billingshurst Surgery
Good afternoon, thank you for taking the time to leave feedback for us, I am sorry you are struggling to get an appointment, I would like assure that we have different types of appointments, some that reserved for online users (econsult) and some appointments for patients who call us or come in to the surgery, If you would like to discuss anything further please feel free to contact us directly (https://www.billingshurstsurgery.co.uk/contact.php). Many thanks, Billingshurst Surgery