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21st July 2023


When you get an appointment the staff are excellent. I had a nurse lead invasive appointment she was outstanding,kind patient and understanding of my apprehension. But trying to get a gp appointment is ridiculous people waiting outside at 7:40 to get an appointment!!??? Really how can this be right...not so bad on a dry July morning,but that thought in January! Not on.. And then told to come back as appointments on 5 days in advance ...best to do an e,-consult is what your told.... Is it you just don't want to see people face to face?? You make it very difficult.

Suggested improvements
Sort out appointment system

24th July 2023
Response from Billingshurst Surgery

Thank you for your feedback, If you would like to discuss anything further please feel free to contact us directly (https://www.billingshurstsurgery.co.uk/contact.php). Many thanks, Billingshurst Surgery

Experience
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Appointment