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21st November 2023


It was very easy to book a flu shot for our 5 year old. However, when we arrived for the appointment, the nurse told us that it couldn’t be done at the surgery and we had to phone another service. Our 7 year old however was able to receive the flu shot at the same time. There seems to be a training or communication improvement opportunity.

Suggested improvements
As above

Experience
Involvement
Cleanliness
Staff
Appointment