Share review of Billingshurst Surgery

Billingshurst Surgery 2023-12-28 Person 4 5 0

Very happy with my review - nurse very efficient and helpful. I find getting appointments problematic. Have now understood how to get an appointment via the NHS app but not how to get a follow - up appointment. I think it is appalling that those who are unable to use the internet ( not including myself) should be penalised and have life made more difficult. And why can one only use the app between 7 and 10am?

Make the appointment system easier to use. If one is feeling unwell the last thing one feels like doing is spending 10 minutes trawling through loads of questions on the app, or hanging on the phone at 8am with dozens of others doing the same.