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1st April 2023


I order replacement inhalers on Monday the 20th of March. I got these on the Friday, and was given

Suggested improvements
Yes. Consultation about replacing the inhalers would have been good. Not doubting my problems with ethanol in inhalers. Replacing the two incorrect ones with two correct ones not just one. Not just saying the problems occurred because you are short staffed and actually looking into giving me the extra inhaler. More care about the person you are dealing with and try not to make them feel like they are a naughty child!!!

Experience
Involvement
Cleanliness
Staff
Appointment