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16th February 2024


I was told by your staff a few weeks ago that I needed a smear test as it had been way over the 5 years. I couldn't remember how long ago it was. I have no access to a carand driver this week so had to use public transport. I need a chaperone at the moment as I'm having fainting spells, so arranged that. To get to the surgery to be told there was an error, I'm not due for another 8 months and there's no point in doing the smear this early as they won't test it at the lab. A totally wasted trip.

Suggested improvements
Checked your records first. Called me and cancelled

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment