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Billingshurst Surgery
2023-06-22
Person
4
5
0
22nd June 2023
Nurse who saw me was brilliant, very patient and kind. Didn't need to wait long at all.
Suggested improvements
Make routine appointments (mine was a smear test) available to book online. I had avoided calling for a while because of the waiting times over the phone.
5th July 2023
Response from Billingshurst Surgery
Thank you for your feedback, I am pleased that you had a positive experience with one of our nurses, unfortunately we do not have nurse appointments available to book online, but you can request one through our Econsult service. This can be found on our website (https://www.billingshurstsurgery.co.uk/appointment-system.php) or if you have the NHS app, via the "ask my GP for advice" section in the NHS app, this service is available to complete a form between 7am and 10am. Many thanks Billingshurst Surgery