Share review of Bilbrook Medical Centre

Bilbrook Medical Centre 2016-02-04 Person 4 5 0

Ever wanted to visit a surgery where the entire practice fundamentally understands the concept of customer service? Ever wanted to be seen when you want to be seen, without calling back time-and-time again? Ever wanted to receive return phone calls exactly as promised? Ever wanted to see smiling faces and be on the end of a genuine 'can do' attitude from every member of staff, including the receptionists? Ever wanted to see a doctor without being made to feel your little more than an inconvenience? If so, this is the practice for you! I only wish my family and I hadn't tolerated the antithesis of this level of service at another local practice for over 15 years, where appalling standards from doctors to receptionists alike were the norm. It doesn't have to be like this - even remotely like this - and Bilbrook Medical Centre is a perfect example of this. Thoroughly recommended without qualification or hesitation!