Beversbrook Medical Centre

Beversbrook Medical Ctr, Harrier Close, Calne, Wiltshire, SN11 9UT 938 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 47 of 158
 
9th October 2021


I was invited for a covid booster on 9/10/21 and found the whole experience very good. There were many volunteers who ensured that all patients understood every step.

Suggested improvements
Nothing.

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th October 2021


The internet was used for the appointment after being contacted by the NHS for COVID BOOSTER

Suggested improvements
Car parking in formation when appointment was made, not after the visit.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
9th October 2021


One has to wait a long while before an operator speaks to you live.

Suggested improvements
Had a COVID booster jab but had to wait outside for 35 minutes. Everyone in the queue was elderly. Luckily the weather was warm and dry. The outside waiting needs to be looked at.

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th October 2021


Quite a long wait for phone to be answered. Before Covid-19 and the practices joining the answer system at Patford House always told you how many were in front of you in the queue and this was most helpful, it now doesn’t happen. Would be good if this could be reinstated.

Suggested improvements
Get more staff to cope with the number of patients you now have. Went for my booster Covid today, very well organised.

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th October 2021


Because all went great helpful clean cordial

Suggested improvements
None

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 47 of 158

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Resources

Short link to review Beversbrook Medical Centre: http://iwgc.net/ejh6s