Beversbrook Medical Centre
Beversbrook Medical Ctr, Harrier Close, Calne, Wiltshire, SN11 9UT 938 reviewsReviews
I initially phoned in to book an appointment but was told by the receptionist to go to dr link. To begin with I was annoyed, but I completed the dr link and received a phone call within 10 minutes and an appointment was booked. Excellent service from the team at patford house. thank you
Dear Patient, thank you so much for leaving this positive review on our "I Want Great Care" link via our website. It is very much appreciated and welcomed. Your comment regarding promotion of Doctorlink will be discussed at our next patient services meeting. Many thanks - Julie Taylor - Patford House Partnership
I emailed Beversbrook to submit a photo of a lesion and asked if it needed further investigation. I was contacted the following day and offered an appointment at the surgery the next day.I was seen by Dr Bhatti who examined me and decided that I needed further investigation by a Consultant Dermatologist. The referral was made and I have received a hospital appointment. I am very happy with the whole experience and how quickly I was seenand referred onwards.
Dear Patient, thank you so much for leaving this positive review on our "I Want Great Care" link via our website. It is very much appreciated and welcomed. Many thanks - Julie Taylor - Patford House Partnership
I spent 6 hours trying to speak to a doctor today, and haven't been able to. No service at all.
Dear Patient, Thank-you for taking the time to write a review using our “I Want Great Care” link within our website. May we first apologise for the delay in sending this reply and we also very much apologise if you feel we have let you down. I am new in post and very keen to discuss any matters that may still be of concern. I will do my very best to address any of our patient services that were causing you such frustrations. As your message is anonymous, please do feel free to email me direct on julie.taylor167@nhs.net - With many thanks and best regards, Julie Taylor, Complaints Lead, Patford House Partnership
Yesterday I was advised to see my GP by my Physio who wrote an email confirming the need for me to see my GP. After the usual online procedure and a follow up phone call to Melanie in Calne I was given an appointment for the same day to see Dr Oraegbuna. Thank you to the staff at Patford House in helping me with the online procedure, Melanie for organising the appointment and also Dr Oraegbuna for seeing me. I feel completely satisfied with the care and advice shown to me.
Dear Patient, thank you so much for leaving this positive review on our "I Want Great Care" link via our website. It is very much appreciated and welcomed. Many thanks - Julie Taylor - Patford House Partnership
I had an appointment with the surgery using the normal procedure which I do not find difficult considering everything in the NHS and the end result was just as I had hoped. I had a procedure at Beversbrook by Dr Church, and his nurse who were both professional and charming. My main point of contact was Patford House who were helpful and again professional. Thank you for everything you have done.
Dear Patient, thank you so much for leaving this positive review on our "I Want Great Care" link via our website. It is very much appreciated and welcomed. Many thanks - Julie Taylor - Patford House Partnership
Resources
Short link to review Beversbrook Medical Centre: http://iwgc.net/ejh6s