Beversbrook Medical Centre

Beversbrook Medical Ctr, Harrier Close, Calne, Wiltshire, SN11 9UT 938 reviews

Reviews

Recommend
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Written by a patient
18th August 2016


Ask specifically for a female doctor and was willing to wait the four days to get the appointment. Ended up with a male doctor who I'd never seen before and who didn't listen to my problem or take in what I was saying about the issue. Doctor then spouted off about his theories on a different medical condition I suffer from.

1st September 2016
Response from Beversbrook Medical Centre

Hello there, I am very sorry to hear that you were not able to secure an appointment with a female GP and would very much like to look into why this happened. With three female GPs and only one male GP working here, I would be very interested to look into what went wrong here. I would be very grateful if you could contact me at emmybutcher@nhs.net to discuss this in more detail and provide me with the opportunity to investigate this issue to prevent it happening again for future appointments. In the meantime, I hope you can accept my sincere apologies and I look forward to hearing from you in the near future. Kindest regards, Mrs Emmy Butcher - Practice Manager.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
17th August 2016


Very friendly staff and very helpful.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
16th August 2016


Waiting time as just awful. But the service of treatment. Over rides the waiting times

Recommend
Involvement
Cleanliness
Staff
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Written by a patient
14th August 2016


Saw Nurse Pip for a smear test. She was efficient and kind and explained every step of the procedure. Receptionists were helpful making appointments.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
12th August 2016


All staff at this surgery are very helpful. The surgery is a welcoming & calm environment. The quality of care provided is very good

Recommend
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Resources

Short link to review Beversbrook Medical Centre: http://iwgc.net/ejh6s